RV Help Account Deletion Request

How to Request Account Deletion

RV Help is committed to protecting your privacy and providing you with control over your data.

Steps to Request Account Deletion:

  1. Send an email to support@rvhelp.com with the subject line "Account Deletion Request"
  2. Include your full name and the email address associated with your RV Help account
  3. We'll process your request and send confirmation within 72 hours

What We Delete:

  • Personal profile information
  • Contact details
  • Account preferences and settings
  • Search history and saved locations
  • Messages and communication history
  • If you're a service provider: all data associated with your business profile

What We Retain:

  • Anonymized usage data for analytics purposes
  • Reviews you've posted (which will become anonymous)
  • Transaction records required for legal and accounting purposes (retained for 7 years, as required by law)

If you have any questions about our data retention policies or need assistance with your deletion request, please contact our Data Protection Officer at support@rvhelp.com.